Frequently Asked Questions
ARE PINKIES COLLECTIONS PRODUCTS PARABEN FREE?
ARE PINKIES COLLECTIONS PRODUCTS CRUELTY FREE?
I NEED TO CHANGE MY ORDER OR CHANGE MY ADDRESS, HOW?
I'M HAVING TROUBLE PLACING MY ORDER.
MY ORDER ARRIVED DAMAGED.
HOW DO I CHECK ON MY ORDER STATUS?
WHY WAS MY ORDER CANCELLED?
MY PACKAGE WAS LOST.
I'VE ENTERED AN INVALID EMAIL ADDRESS.
WILL I HAVE TO PAY DUTIES IF I LIVE INTERNATIONALLY?
WHY WAS I CHARGED SALES TAX?
WHAT PAYMENT OPTIONS DO YOU ACCEPT?
Pinkies Collections accept Mastercard and Visa Debit/Credit Cards and Paypal.
CAN I GIFT WRAP MY ORDER?
I'M UNSURE OF THE SHADE THAT WILL FIT ME BEST BUT I LOVE YOUR PRODUCTS.
HOW DO I FIND OUT WHEN A PRODUCT I WANT IS BACK IN STOCK?
Our online inventory of products is constantly being updated and replenished. To find out once a product is restocked, we suggest that you join our email list to find out about new product releases - subscribers are first to know. Join our newsletter now.
Select an item from anywhere on the site, choose your desired product, color and quantity, and then add to your shopping cart. When you have finished shopping, follow the checkout procedure.
The total cost of the order is the price of the products ordered plus tax, and shipping.
At checkout, you can review and change your order details on the ORDER SUMMARY page.
When you’re ready to complete your order, click the “Check Out” button, and you will be taken to the Payment page. Make sure you review this page carefully, as you won’t be able to change the order once payment has been processed. You’ll also be sent a conformation email shortly after placing your order.
Pinkies Collections gladly accepts Mastercard and VISA Debit/Credit Card and Paypal. International credit cards with valid billing addresses will be accepted as a form of payment. We do not accept Cash on Delivery (COD) and checks.
Please be guided accordingly, Pinkies Collections is the business name that will be recognized on your credit card statement to avoid chargebacks and complaints. Jazzy France, Pinkies Collections and ASIDA Paris is under one company; Elegant Trio Colors Corporation.
All credit/debit cardholders are subject to authorization by the credit card company. If the company refuses to or does not for any reason authorize payment then we will not be able to accept your order. We also have internal order review factors to protect credit card holders.